Universities across the UK are under increasing pressure to grow digital provision—fast. But while the ambition is there, the implementation is often where things fall down. Questions crop up like:

• Do we have the internal expertise to design and deliver high-quality online courses?

• Can we scale recruitment and student support without an OPM’s infrastructure?

• What’s the cost difference between doing it all ourselves vs. outsourcing some parts?

• How do we avoid building an internal model that becomes unmanageable or underused?

This framework helps answer those questions by providing a structure to assess your institution’s readiness, capabilities, and priorities.

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